Repair & care
Soldering, clasp replacement, link straightening, repolishing. Steam cleaning free for life on our pieces.
Quote within 24 h
Services
A jeweller is judged ten years after the sale. Here is what we do during those ten years.
Soldering, clasp replacement, link straightening, repolishing. Steam cleaning free for life on our pieces.
Quote within 24 h
A ring bought from us is sized to your finger free of charge, for life. Others, from $60.
48 h in the workshop
Weighed and assayed in front of you, paid at the day's London fix, with no house discount.
Immediate payment
Remounting an inherited stone, hand engraving a signet table or a wedding band.
1 to 3 weeks
Battery change, bracelet sizing, pressure testing, full service of automatic movements.
Depends on calibre
Detailed, photographed certificate, accepted by Canadian insurers.
$75 per piece
Financing
We work with Affirm. The application takes two minutes, the answer is immediate, and the rate is shown before you confirm — never after.
Guides
Measure at the end of the day, at room temperature: that is when the hand is at its true volume.
| Length | Falls at | Recommended for |
|---|---|---|
| 16" | Base of the neck | Worn alone, open neckline |
| 18" | Collarbone | The most versatile, with or without a pendant |
| 20" | Below the collarbone | A light pendant |
| 22" | Upper sternum | A wide chain worn alone |
| 24" | Mid sternum | A heavy pendant, worn over clothing |
| 26" | Lower sternum | Layering two chains |
Wrap a 6 mm strip of paper around the base of the finger, mark the overlap, then measure the length. Divide by 3.1416: you get the diameter in millimetres, which maps to the North American size. When in doubt between two sizes, take the larger.
Measure with a soft tape just above the wrist bone, then add half an inch for a close fit, a full inch for a looser drape.
Shipped within 48 business hours by Canada Post, insured and tracked, signature on delivery. Free delivery over $500. Returns accepted for 30 days on any unworn piece in its original case, excluding bespoke work and personalised engraving.
We keep only the data required for your order and your warranty. No resale, no advertising sharing. You may request deletion of your file at any time.
The Medusa Circle
One letter a month: certified watch arrivals, one-of-a-kind pieces leaving the workshop, and invitations to private evenings in store.
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